Contact Us
Have questions about mushroom identifier or encountered an issue? We're here to help. Send us a message and we'll get back to you as soon as possible.
Send us a message
Fill out the form below and we'll get back to you within 24 hours.
Contact Information
Email Support
support@mushroomidentification.online
For general inquiries and support
Response Time
Within 24 hours
Monday - Friday, 9 AM - 5 PM EST
Service Area
Global mushroom identification
Available worldwide, 24/7
Need Quick Help?
Check our FAQ section below for instant answers to common mushroom identifier questions.
Emergency Information
Critical Emergency Steps:
CALL EMERGENCY SERVICES IMMEDIATELY - Time is critical
Preserve mushroom samples for identification
Record exact time of consumption and amount eaten
Do NOT induce vomiting or take any medications
Do NOT wait for symptoms - seek help immediately
Bring mushroom samples for medical identification
Emergency Contacts by Region:
🇺🇸United States:
- • Emergency: 911
- • Poison Control: 1-800-222-1222
- • Text: POISON to 797979
🇨🇦Canada:
- • Emergency: 911
- • Poison Control: 1-844-POISON-X
🇬🇧United Kingdom:
- • Emergency: 999
- • Poison Info: 0344 892 0111
🇦🇺Australia:
- • Emergency: 000
- • Poison Centre: 13 11 26
🇪🇺European Union:
- • Emergency: 112
- • Local poison control centers
International:
- • Contact local emergency services
- • Nearest hospital emergency room
Important: The contact form above is NOT for emergency situations. If you've consumed an unknown mushroom, call emergency services immediately using the numbers above.
Frequently Asked Questions
Find answers to common questions about our mushroom identification service and safety guidelines.
Common Questions
Find quick answers to frequently asked questions about our mushroom identification service.
Our AI mushroom identification system provides preliminary identification based on visual characteristics. However, we strongly recommend consulting with mycology experts and never consuming any mushroom without 100% certainty of its safety and edibility.
Never consume any mushroom you cannot identify with absolute certainty. If you have safety concerns, contact local mycological societies, poison control centers, or medical professionals immediately. Our mushroom identification is for reference only.
By default, high-quality mushroom photos may be considered for display in the mushroom column after review to help other users with mushroom identification.
If you would like your photo removed, please email us at support@mushroomidentification.online and include a screenshot of the mushroom image you want to be deleted. We will remove it within 24 hours of receiving your request.
Try refreshing your browser, clearing your cache, or using a different browser. If issues persist, contact us with details about your device, browser, and the specific problem you're experiencing. Screenshots are helpful for troubleshooting.
Yes! Our mushroom identifier is fully responsive and optimized for mobile devices. You can take photos directly with your phone's camera for immediate mushroom identification. The mobile experience includes all the same features as the desktop version.
We will respond to your inquiry via email within 24 hours. Be sure to check both your inbox and spam/junk folder.