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Have a question about Mushroom Identifier or a problem using the tool? Send us a message with the details.

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Contact Information

Email Support

support@mushroomidentification.online

For general inquiries and support

Email Replies

Usually within 24 hours

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Service Area

Online mushroom identification

Use the tool in your browser.

Need Quick Help?

Check the FAQ section below for answers to common questions about the mushroom identifier.

View FAQ Section

Emergency Information

Critical Emergency Steps:

1

CALL EMERGENCY SERVICES IMMEDIATELY - Time is critical

2

Preserve mushroom samples for identification

3

Record exact time of consumption and amount eaten

4

Do NOT induce vomiting or take any medications

5

Do NOT wait for symptoms - seek help immediately

6

Bring mushroom samples for medical identification

Emergency Contacts by Region:

🇺🇸United States:

  • • Emergency: 911
  • • Poison Control: 1-800-222-1222
  • • Text: POISON to 797979

🇨🇦Canada:

  • • Emergency: 911
  • • Poison Control: 1-844-POISON-X

🇬🇧United Kingdom:

  • • Emergency: 999
  • • Poison Info: 0344 892 0111

🇦🇺Australia:

  • • Emergency: 000
  • • Poison Centre: 13 11 26

🇪🇺European Union:

  • • Emergency: 112
  • • Local poison control centers

International:

  • • Contact local emergency services
  • • Nearest hospital emergency room

Important: The contact form above is NOT for emergency situations. If you've consumed an unknown mushroom, call emergency services immediately using the numbers above.

Frequently Asked Questions

Find answers to common questions about the mushroom identifier and safety guidelines.

Common Questions

Find quick answers to frequently asked questions about the mushroom identifier.

Accuracy depends on the species, photo quality, visible identifying features, and the number of useful angles provided. Some mushrooms have distinctive characteristics, while others closely resemble several different species.

Treat the result as a possible match to verify, not a confirmed identification. Clear photos of the cap, underside, stem, and base give the AI more information to work with.

Never consume any mushroom you cannot identify with absolute certainty. If you have safety concerns, contact local mycological societies, poison control centers, or medical professionals immediately. AI identification results are for reference only.

By default, high-quality mushroom photos may be considered for display in the mushroom column after review to help other users with mushroom identification.

If you would like your photo removed, please email us at **support@mushroomidentification.online** and include a screenshot of the mushroom image you want to be deleted. We will remove it within 24 hours of receiving your request.

Try refreshing your browser, clearing your cache, or using a different browser. If issues persist, contact us with details about your device, browser, and the specific problem you're experiencing. Screenshots are helpful for troubleshooting.

Yes. The mushroom identifier works in your phone's browser. You can take photos with your camera or upload existing images to start an identification.

We usually reply by email within 24 hours. Please check both your inbox and spam folder.